We recently got eight windows throughout our house replaced, and I'm a mostly satisfied customer. We live near a freeway and deal with 10 yappy dogs owned by two of… read more our immediate neighbors, so we needed noise reduction. Their customer service was great and didn't try to upsell me, I upsold myself and sprang for thicker double paned glass. It helped cut the highway sound but did little to help against the dogs. We might also have bad insulation, who knows, and I don't fault the company for it. Something to keep in mind though, the thicker glass may not be worth the cost.

The reason I'm leaving four instead of five stars is that when we called, we got a quote based on measurements that we gave them. We were given the initial quote and told to order by the end of August because prices were going to go up. Global supply chain issues, totally makes sense! BUT when they came to measure the windows themselves and give the final quote, it went up $600. I called to ask what was up since it was before the end of August, and got the explanation that the price had raised once already and they hadn't realized, and we'd still need to get the order in before end of August or it would go up again. I understand that times are insane right now for businesses, but it was less than ideal to have $600 thrown on top of what we expected and this hard deadline which meant we couldn't shop around anymore. I wish I had been given accurate information from the start.

  These guys are Amazing!!! Easy to work with, very flexible with scheduling and super professional. Rob was my main point of contact and I didn't need to speak with anyone… read more else, he took care of me from beginning to the end. Fast and clean install and hassle free. I will definitely use Paul's Windows again in the future and will refer them to friends and family with confidence. Rob @ Paul's Windows is the best!!!!

  OK, I was you about a few weeks ago researching yelp for the cheapest best place to get some new windows for my condo. YOU HAVE TO HIRE THESE GUYS.… read more  This vendor the most reliable and competent contractor, i have ever worked with in all my years of home improvements. ITs a small family owned business which i love.

I had checked about 7 other window companies doing my due diligence for pricing and overall reviews on yelp.

I decided on Paul's Windows cause they were one of the cheapest, but also because the Fabrisio, the main contact, stuck with me with all my questions, and got back to me within a day. HE IS SO ON TOP IT.

He always responded and if he couldn't he would followup with a timeline. The installation was effortless. I live on a 3rd-floor condo, and they filled out all of the annoying paperwork and sent it back and was always very communicative. These guys work very hard. They come in a team of four men. They know what they are doing, and they got 3 large windows done in three hours with no problems. It's​ A MIRACLE! I am going to suggest them to all my friends and use them for my next house project.  I'm so happy! I was just dreaming about this for a while and i he was able to make it happen with his low prices! DO IT!

  I started fixing things around the house, and I finally took the plunge and decided to change my windows.  I picked Paul's Windows from Yelp, and I couldn't be happier!!!… read more  I got in touch with Rob.  He came over and looked at all the windows and gave me an estimate.  He was very calm, straightforward, professional, no pressure, answered all my questions / concerns (thanks Rob!).  
The price was very reasonable.  I went for the Vista Plus windows.  What a difference new, high quality windows make!  I didn't have blinds on my windows for about two weeks, because of interior paint (I told them to just take them out).  My little office's window has no awning so it gets direct sun exposure.  My old windows were double pane also, but the heat around my office window was unbearable.  In comes Vista Plus and it's just room temperature around the window even with direct sunlight.  Amazing!!  
On the day of the installation, Javier, Eddie, and the crew came over.  One reason I was hesitant of changing my windows is the time it might have taken to change all 21 windows.  Well…. this installation crew did all 21 in about 5 hours!!!  Wow!!! All the tarps were laid down on my wood floor.  Javier went from window to window testing each one of them.  After the installation, they wiped the windows AND the frames clean.  Another person swept all the floors (didn't really make a mess in the first place, inside and out).  They loaded up all my old windows and the security bars onto their trucks.  I was just left with a clean house and brand new windows!  Almost forgot.  It was 104 degrees on the day of the installation, but this crew still worked so efficiently.  Thank you guys!
The new windows match perfectly with my new paint!

  You'd be crazy not to call them. Seriously. Easy pricing and installed when delivered same day no games. At one point 6 people were taking down and putting up windows.… read more Few months later and everything works good and our hope feels so much newer. Along with warmer and cooler as needed since our old windows were from the 80's! Thanks!

  Dealing with contractors can be anxiety provoking. Especially when you're not there to verify the work that they do!

I used Paul's Windows to help my in-laws retrofit 5 windows in… read more their condo. Since I no longer live in the area, all of my interactions with the company were over email and phone. Fabricio was my contact, and he and other employees were always quick to get back to me whether it was for the initial quote, to schedule appointments, or to answer the million questions that I had.

Fabricio sent me a virtual quote based on the rough measurements that I provided, but of course after I'd decided what windows I wanted, he visited the condo to take accurate measurements.

Paul's seems to specialize in Crystal Pacific windows. Those are probably just fine, but I opted for pricier Milgard windows because they're a more well-known brand. I actually requested a quote for both, and both seemed reasonable.

After ordering, it took about a month for Paul's to receive the windows from the manufacturer. According to my in-laws, installation went smoothly. 5 guys showed up and finished in about 2 hours. When I visited a few weeks later, I found that the crew did a solid and clean looking job. The only minus is that one of the windows is a little hard to pop open, but it's a fairly large window, so this might not be uncommon.

Note that while Paul's accepts credit cards, they charge a 2.5% fee for this. The fee was not assessed when we used a card to pay the 10% deposit, however.

Altogether, we're happy with how things turned out. If only all the contractors I've dealt with were this reliable! Milgard windows carry a lifetime warranty, and Paul's provides a 5-year warranty against installation defects – all the more peace of mind.

  I'm so glad I found Paul's Windows. After calling around and getting other quotes, they won me over with their amazing customer service and hard to beat prices.

I spoke with… read more Fabricio over the phone and he gave me a ballpark estimate of the cost. I decided to go with half the windows in my house for now. A few days later, he came with Javier to take measurements. I gave a deposit and we scheduled an install date. He was always quick to respond to any of my questions and concerns. Excellent communication!

On the day of installation, Javier, the lead installer, came with his crew to do the job. The guys did such a great job from start to finish. They did 7 pretty big windows in just a few hours!

I am very happy with the end result! Definitely going to call these guys again when I decide to finish the rest of the windows in my house. Strongly  recommend!!!

  You know I was totally skeptical that there was not one single bad review. I went with my gut and hired them to do my windows and sliding glass door.… read more Fabricio was initially selling me on Crystal windows, but when I later found out the company contracts with Millgard too I decided to spend the extra money. Installation was a breeze. In at 9 am and done by 2 pm. I've been getting tons of compliments from the neighbors in my building. The crew were quick, efficient, and cleaned up after they were done.

Admittedly, I had a cheaper quote from a different company, but I decided to go with Paul's Windows because Fabricio was really nice and was prompt at replying to my messages. Great customer service. Thanks!

  After getting many different quotes from big name stores, we turned to Paul's Windows. We needed to replace all our single-pane aluminum windows to double-pane windows. Not to mention, our… read more windows had to have grids and match our current HOA requirements. We also wanted to change 2 doors to have beautiful sliding glass doors. Paul's Windows were easy to contact and provided a quote much lower than their competitors. They were communicative throughout the process and were able to install everything beautifully in one day. They left our house very clean, accommodated our pets, and even wiped down the fingerprints from the window sills when re-installing the blinds. When we realized there was a mistake on one of the windows, they promptly corrected it at no additional cost. I would definitely recommend Paul's Windows to anyone who is looking to take on a window project.

  The experience was great from beginning to end. Setting up the appointment to get a quote was super easy. Rob was very responsible and patient when answering my question. The… read more quote was very reasonable. I got a total of three estimates. Once it came to install, Javier and the crew were great. They stayed within the time frame and cleaned after themselves.

I just asked Rob for another quote for another project and the same experience has continued. I'd encourage you to ask for a quote and see for yourself.

  This company came through with a new back door slider…2 panel. Their crew came in, did their thing and boom, it was all done! Fast, easy and best price I… read more found on Yelp

  This review is long overdue but is still very relevant. We had 8 windows installed about 2 years ago and the windows are still in good shape. We had a… read more very nice experience with both Paul and Rob. They are accommodating and professional but very friendly as well. We have recommended their services to friends and family and will not hesitate to use them for future projects. The price was also reasonable especially compared to Andersen Windows (very overpriced)

  I cannot believe what an incredible job they did installing our windows. Extremely professional. Knowledgeable, and efficient.  You cannot beat their prices anywhere!  I received 6 different quotes and they… read more had the best quality of windows for the price. The windows they use have been around for a while so the warranty should be good when needed.  They are quick at responding to any questions.  Most importantly, the windows are just beautiful!  Cannot say enough good things about them.

  We got an estimate for new windows from this company. The guy who came out to give an estimate was friendly. He was the only one who insisted they would… read more have to cut the wall and make a bigger window in the one bedroom saying it was too high. Come to find out it wasn't it is up to fire code. Because of this, we didn't choose this company. Why would we want to pay to have a wall cut if there was no need.
They also didn't have workman's compensation insurance for their employees. The business owner claims we never got a quote from them in his reply to my review, which is not true. We had a grant from the city to have repairs done and it was the city who told me we could not use this company to do our windows due to them not having the proper coverage. This is not something that I made up nor mistook the name of the company clearly printed on one of our estimates.

  I contacted 4 contractors for bids. Paul's Windows and 1 contractor quoted almost the same price, and 1 quoted $1000 high, and the other one quoted way too high. I… read more decided to go with Paul's Windows. They took the measurements and ordered the windows. Then when the windows were ready from the manufacturer, they came and installed it real quick. Quality windows and quality job. I am happy with the results.