We had 5 windows done in the front of our house. They look beautiful and open and close like a dream. The crew was fast and courteous. Great quality and… read more communication, couldn't be happier.

  Dealing with contractors can be anxiety provoking. Especially when you're not there to verify the work that they do!

I used Paul's Windows to help my in-laws retrofit 5 windows in… read more their condo. Since I no longer live in the area, all of my interactions with the company were over email and phone. Fabricio was my contact, and he and other employees were always quick to get back to me whether it was for the initial quote, to schedule appointments, or to answer the million questions that I had.

Fabricio sent me a virtual quote based on the rough measurements that I provided, but of course after I'd decided what windows I wanted, he visited the condo to take accurate measurements.

Paul's seems to specialize in Crystal Pacific windows. Those are probably just fine, but I opted for pricier Milgard windows because they're a more well-known brand. I actually requested a quote for both, and both seemed reasonable.

After ordering, it took about a month for Paul's to receive the windows from the manufacturer. According to my in-laws, installation went smoothly. 5 guys showed up and finished in about 2 hours. When I visited a few weeks later, I found that the crew did a solid and clean looking job. The only minus is that one of the windows is a little hard to pop open, but it's a fairly large window, so this might not be uncommon.

Note that while Paul's accepts credit cards, they charge a 2.5% fee for this. The fee was not assessed when we used a card to pay the 10% deposit, however.

Altogether, we're happy with how things turned out. If only all the contractors I've dealt with were this reliable! Milgard windows carry a lifetime warranty, and Paul's provides a 5-year warranty against installation defects – all the more peace of mind.

  From the initial meeting to the post sell – first class service the entire way.

Based on a couple of estimates, Paul's pricing was right in line with everyone else. Any… read more one can quote the windows, but the service is where Paul's sets themselves apart.

I reached out to Paul's and a few others start the process for retrofit our windows. They were the only company to suggest that they come and take a look at the current property before submitting a quote (this gesture plus the yelp reviews won the business right there).

After finally deciding on what windows to go with, we were ready for the install. Our install was supposed to be in mid-March – and then the entire state shutdown.

They never put any pressure on us to get the windows installed and were more than willing to work with our time frame.

After 5 months, we finally set a date to get them installed.

The install crew was fantastic – they covered all the floors and interior pathways they would be walking on. They treated our home with respect.

As things happen, a couple of the screens were damaged prior to install. They placed orders for replacements (timeline is at the mercy of the manufacturer).

  Great company.  ordered for second property and referring to friends

  Look no further!  The quote was the best, great product and work, very fast and efficient.

  I contacted several contractors for bids, when looking for replacement windows for my rental property.  Paul's windows offered a quality product and their pricing beat everyone  else by close to… read more $1000 for the exact same windows.  Their crew showed up on time, and they did quality work during the installation.  They left my work site a little messy, when they left, which is why I gave 4 stars versus 5.  In spite of that, I would use them again!!!

  I am so glad I finally went through with retrofitting my windows. It took 3 years, a bunch of 18 year old fast and furious wannabes in my neighbourhood, and… read more a pandemic that made most of us work from home, BUT it's done.

Fabricio was quick with my original quote and right away i knew this was the company I would work with on my budget. Through all my many correspondences, I only had to follow up once or twice (keeping in mind these are busy people).  

I upgraded the thickness of the window glass for extra sound protection and it was worth every penny. Of course it's not sound proof but the before and after from my original windows is drastic. I can't imagine life before these were installed!!

The install was quick, the team was professional and did a great job (a bit chatty but they seem happy doing their job at least!).

Overall I would highly recommend.

  I started fixing things around the house, and I finally took the plunge and decided to change my windows.  I picked Paul's Windows from Yelp, and I couldn't be happier!!!… read more  I got in touch with Rob.  He came over and looked at all the windows and gave me an estimate.  He was very calm, straightforward, professional, no pressure, answered all my questions / concerns (thanks Rob!).  
The price was very reasonable.  I went for the Vista Plus windows.  What a difference new, high quality windows make!  I didn't have blinds on my windows for about two weeks, because of interior paint (I told them to just take them out).  My little office's window has no awning so it gets direct sun exposure.  My old windows were double pane also, but the heat around my office window was unbearable.  In comes Vista Plus and it's just room temperature around the window even with direct sunlight.  Amazing!!  
On the day of the installation, Javier, Eddie, and the crew came over.  One reason I was hesitant of changing my windows is the time it might have taken to change all 21 windows.  Well…. this installation crew did all 21 in about 5 hours!!!  Wow!!! All the tarps were laid down on my wood floor.  Javier went from window to window testing each one of them.  After the installation, they wiped the windows AND the frames clean.  Another person swept all the floors (didn't really make a mess in the first place, inside and out).  They loaded up all my old windows and the security bars onto their trucks.  I was just left with a clean house and brand new windows!  Almost forgot.  It was 104 degrees on the day of the installation, but this crew still worked so efficiently.  Thank you guys!
The new windows match perfectly with my new paint!

  You'd be crazy not to call them. Seriously. Easy pricing and installed when delivered same day no games. At one point 6 people were taking down and putting up windows.… read more Few months later and everything works good and our hope feels so much newer. Along with warmer and cooler as needed since our old windows were from the 80's! Thanks!

  We had Paul's Windows replace 11 windows in our house in April of 2019.  I waited a bit to write a review to see how the work would hold up.… read more  It was been wonderful.  Additionally, they have wonderful customer service.  Did all the work in one day and took great care of our things.  Would HIGHLY recommend to anyone.