This is my second review for Paul's Window but for Orange county team. I met with Paul many years ago when he came to do an estimate for my Mom's… read more house in West Los Angeles. He was super nice and his staff were all super nice too.
When we remodeled our entire condo in Irvine in 2019, even though there's a contractor there, we told them that we wanted Paul's company to change all of our16 windows.  He was not too happy about it but I trust Paul's company. We thought they only covered Los Angeles area. So glad to know that they also have a team for Orange county area.
Then in late 2020 when we moved again, we contacted Paul's Windows to replace our French doors and front door as well. Fabricio and Javier were super nice. They always listened and responded to our questions. Because of the pandemic, we had to wait longer so the installation finally took place in early 2021. Then there's a problem with our front door. The cut wasn't right but they fixed it. Next time if we need to move again, we won't hesitate to contact them again for sure.
This is a great company and look no further.

  2 months later we are still happy with our windows.
They required a 10% deposit to order the windows. The estimated date for windows to arrive was 4 months. We… read more went with our instinct and trusted Fabricio. Thank goodness, we only waited 2 months. Fabricio was nice and professional. He gave us quotes to compare between pacific windows and Milgard. I think they are decently priced. The price difference wasn't much so we went with milgard retrofit. About $600/window. The crew of 6 came. Each guy had individual jobs. They covered the floors and cleaned after themselves.
We are satisfied with the overall outcome. I highly recommend and support this small business.

  Okay. Seriously, I am blown away by Paul's Windows.  I had a great initial experience with them. In my first review, I mentioned some pricing concerns, but that was at… read more the very height of the supply chain insanity, and they really did try their best to communicate with us, so I should have had more patience as the whole world happened to be on fire in that moment. And their team was so clean and professional, the installation went great, so smooth. This was our first major home repair, and I've worked with other companies to do other repairs since, so now I appreciate what a freaking gem Paul's Windows really is.

I just wrote an update on my initial review that mentioned some super minor concern with the caulk peeling on our windows now that it's been a while since the initial installation. I immediately got a response from the company asking to come take a look at it. This was a minor detail in a five star review update, they could have let it slide. But they didn't, they called me immediately. So, now I just needed to update my update! I'm a little older and wiser, and I know how insanely awesome that is that a company would be so responsive to their customers. I will recommend Paul's Windows to anyone and everyone… ever because it's SO evident that they really do take pride in their work, sell quality products, and are the definition of going above and beyond.

  The experience was great from beginning to end. Setting up the appointment to get a quote was super easy. Rob was very responsible and patient when answering my question. The… read more quote was very reasonable. I got a total of three estimates. Once it came to install, Javier and the crew were great. They stayed within the time frame and cleaned after themselves.

I just asked Rob for another quote for another project and the same experience has continued. I'd encourage you to ask for a quote and see for yourself.

  OMG!!  Why dod I wait so long to get new windows done.  Oh yeah now I remember. The places that I had come out and do estimates were so overpriced… read more I could not afford it. My girlfriend asked her friends since she's a realtor who is the best and most recently priced company for windows and Paul's was the number one answer. I have them come out and give me an estimate I could not believe the price they quoted me. It takes several months for them to order the parts due to Covid and freight shipping they called me on Friday and said they'd be out on Tuesday. They showed up right on time and believe it or not they were done in less than six hours with nine windows.  The crew was awesome and they went the extra mile to make sure everything was done correctly. I highly recommend Paul's windows for any of your window needs. At least get a quote from them before you tackle the project. Can't wait to turn up my stereo to full blast and no one will hear me outside!!!

  Great company.  ordered for second property and referring to friends

  I contacted 4 contractors for bids. Paul's Windows and 1 contractor quoted almost the same price, and 1 quoted $1000 high, and the other one quoted way too high. I… read more decided to go with Paul's Windows. They took the measurements and ordered the windows. Then when the windows were ready from the manufacturer, they came and installed it real quick. Quality windows and quality job. I am happy with the results.

  Look no further!  The quote was the best, great product and work, very fast and efficient.

  Very happy with the whole experience of getting windows from this company.

From the initial inspection to final install and post install clean up. They communicated the fact that Milgard… read more delayed timeframe due to Covid (understandable and beyond their control). But they were worth the wait when they finally came.

I appreciate Rob , Javier and his crew.  The install went smoothly and efficiently. They cleaned up after themselves too. Very much appreciated.

Paul's Windows is definitely “recommend -worthy”.

  We replaced 15 old windows with Milgard Tuscany series in March 2022, we couldn't be happier with Paul's Windows' service and the quality of their windows.  The team was on-time… read more for the initial measurements (from Fabricio) and on the installation day. They were fast, professional, cleaned the place thoroughly when done.  They were quick to initiate replacing one of the screens that was not aligned properly, also, when we mentioned that the bathroom windows should have been privacy glass instead of clear ones, they quickly reordered the correct type and got them replaced without any issues.  Ana who was our contact in the office kept us updated with the status and schedule the entire time. We found Paul's Windows on Yelp, and were impressed with the great reviews.  We looked into a few other windows places, but decided to go with Paul's Windows, due to the comments we read on Yelp, and the responsiveness received.  We highly recommend Paul's Windows. Thank you Ana, Fabricio, and the entire team!